Returns

I Ordered Halo Online from Another Seller and Need to Return a Product

If you purchased your Halo product from Amazon, Chewy, or another online vendor, the return must be processed through the original purchasing website. Each vendor has its own return policies and procedures, so please contact the retailer directly for the next steps.

For a smoother experience, we recommend calling the retailer instead of attempting to process the refund online or via their app.

Chewy is available for assistance at 1-800-672-4399.
Amazon can be reached at 1-888-280-4331.

We appreciate your support and thank you for choosing Halo.