Hi there. We’re Halo.
And we believe it's time to stop pretending that loving our animals is crazy. We're obsessed and we don't care who knows it. Can we just say what everyone's thinking? Pets are the best kids.
We believe pets are family. But like, family you love *all* the time.
Our Mission
Simply put, we're all about empowering pet motherhood for the world's happiest pets and their moms. We believe pets are the best kids, and we're unapologetically unafraid to show it.
Our Values
We're a community of pet parents who honor authenticity, quality and transparency in everything we make. The sacred bond that pet moms share with their kids is at the heart of what we do.
You asked. We answered. With facts and your pet in mind.
Simply put, we're all about empowering pet motherhood for the world's happiest pets and their moms. We believe pets are the best kids, and we're unapologetically unafraid to show it.
There's a lot of reasons, but here are a few of our faves. We make our recipes with high-quality ingredients that are thoughtfully sourced. We don't take shortcuts, because we know your pets are way beyond worth it. We've relied on natural, science-based nutrition for over 30 years to make innovative recipes for optimal health. And we partner with our very own vet and nutrition experts to develop our recipes. No other pet food brand can say all that. We've checked.
We have different recipes depending on your pet's life stage (puppy/kitten or adult), breed size (small or large), preferred protein (chicken, red meat, salmon or lamb), grain-free or with healthy grains, and food format (dry or wet). We also have options that don't contain peas, chickpeas, lentils, poultry or potatoes.
You can purchase right here on our website or at a nearby pet store. Find locations here.
We sure do. If you or your pet aren’t completely satisfied, simply return the unused portion of food to wherever you purchased it. You’ll receive a refund of the purchase price or a replacement. (The fine print: one refund per family, per product.) Need help? No problem. Get in touch anytime.
In a word, passionate! We're a force of about 50 to be reckoned with, and we love what we do. We're a community of pet parents who honor authenticity, quality and transparency in everything we make. The sacred bond that pet moms share with their kids is at the heart of what we do.
Call us at 800.426.4256 Monday–Friday, 9am–5pm EST. You can also email us at support@halopets.com. We'd love to hear from you. :-)