Social Media Policy

Community Guidelines

Halo Pets reserves the right to remove wall posts that violate our website’s Terms of Use or other guidelines, or that contain the following types of content:

-Obscenities, discriminatory language or other language not suitable for a public forum.
-Advertisements, SPAM content or references to other products, offers or websites.
-Email addresses, URLs, phone numbers, physical addresses or other forms of contact information.
-Threats and spiteful or derogatory comments directed at other comments and/or their authors posted on the page.

Please note that Halo Pets does not endorse any opinions on this page that are not specifically posted by us. In addition, Halo Pets is not responsible for the accuracy of the claims, information, advice or comments posted by fans and visitors of the page. We will remove material that falls into the above categories and reserve the right to ban offending users from participating.

Please consult your veterinarian for questions about your pet's health.

Fan Content Guidelines

By uploading or sharing content on the Halo Pets Facebook page (photos, video, comments, posts, etc.), you are granting permission for Halo Pets to repost your content. Halo Pets reserves the right to share your content across our social properties and marketing materials.

If you have additional questions, please contact a Halo Happiness Advisor:


Mon – Fri: 9:00AM - 5:00PM ET
Sat – Sun: Closed